Tv picture freezes but sound continues. This happened also while watching a time shifted show.

Tv picture freezes but sound continues. Yesterday it all of a sudden started freezing when I turn on the cable box. Any suggestions? Customer: my screen freezes on a program. Tv’s connected via wifi, main tv 5 meters from hub. On both tv’s. Happens on a variety of streaming services (Netflix, Apple TV+, binge). Then after a few seconds the video is normal again. This has gone on for 3months or so and is getting worse. Picture freezes sound continues. Amazon Fire TV/Stick Restart your device Jul 12, 2024 · The picture freezing started happening to me tonight also. Customer: When watching television we have picture freezes (with no sound) that last anywhere from 1 to 7 seconds, and other times the sound will drops out, even though the picture continues. This started happening recently where the video freezes but the sound continues. Probably 5 times during playback, the video froze and the sound continued. any suggestions welcome jim Aug 1, 2021 · Ere found YouTube behave weird while playing videos? Here is How to fix YouTube Videos keep freezing but Audio still plays. Dec 11, 2024 · We have been experiencing a frozen picture but the sound continues both on sky q recordings, live tv and when watching via the Netflix app. Audio continues fine. After being on for several minutes the sound will freeze making a weird sound. The video for the live TV will frequently freeze while audio continues. I have a great connection, fast internet, and still have not been able to figure out a solution. 0. Fortunately, fixing a frozen smart TV typically involves straightforward troubleshooting steps that can restore viewing pleasure May 19, 2024 · Watching live tv the picture freezes but sound continues sound drops and picture continues both sound and picture stops happening on few channels Iv rebooted the hub Odd thing happening while streaming on my Apple TV, it freezes and the audio continues. LG TVs are great products, known for their affordable and high-quality OLED screens. It’s intermittent but is getting worse, used to be every 15-25mins, now it’s closer to every 5mins. I use the plex app on Apple TV. i just upgraded to windows 7 ultimate please help any suggestions? Apr 29, 2022 · Picture Freezes (7 posts) rjbcollege member Joined: Oct '17 Posts: 10 offline Whilst watching pretty much any app, definitely including Amazon Prime and also YouTube, the picture will occasionally freeze but the sound continues to play. My mic audio works fine. Feb 28, 2021 · If the picture freezes while you are watching TV, streaming from your favorite app, or during any other normal use, all you need to do is update the firmware on your TV. Jan 13, 2024 · Frequently Asked Questions 1. Much to my surprise HDMI cables are now up to rev 2. The only way I have found to resolve that issue is to unplug the TV. For example, the last time it happened, the Both my Samsung 4k smart TV with a 3rd gen fire cube and my Sanyo Roku with 4k fire stick started experiencing video freezing yesterday afternoon (Jun 14,2024). Dec 28, 2022 · Video freezes but sound continues. The sound continues though. Find the answer to this and other Electronics questions on JustAnswer Apr 29, 2022 · The Apple TV app works fine if I watch straight through. I bought a new Samsung remote which worked well for 4 or 5 days and now it works very slowly or freezes. I literally can't watch several videos. This can be especially frustrating if you don't know how to diagnose the problem and become stuck aimlessly clicking through menu options for hours. Why do my videos freeze while the audio continues? There can be several reasons why your videos freeze while the audio keeps playing. Dec 30, 2021 · My XG1v4 4K box started experiencing drop outs, pixelation, freezing with both audio and video on 1/5/22. ). We can change channels and hear the different channels but picture Jul 14, 2025 · If you're experiencing the frustrating issue of video freezing but audio continues on YouTube or Netflix, you're in the right place! Check out updated troubleshooting tips and solutions to fix this problem. It could be due to insufficient hardware resources, such as a slow processor or limited RAM. Can someone help me fix this Jun 28, 2023 · Clear Browsing Data: If you use a web browser on your Samsung TV, clearing browsing data like cookies and history can alleviate freezing issues. I've tried resetting the box a couple times, same thing. Looked at all the help but nothing helps. Its almost unbearable to watch because of how often it freezes. Just got roku got set up now when I try to watch anything it freezing up and can hear the voice continues. Any help would be great. Why Does My Samsung TV Keep Freezing? [ How do I stop my smart TV from freezing? ]Experiencing frustrating freezes on your Samsung TV? Don't worry, we've got I am new at streaming and had no problems for my first 4 streams - but yesterday my stream would suddenly freeze: first the video freezes only a little bit and then over the next 1-2 minutes it gets worse, showing a new image every few seconds only. Adjust Picture Settings: Reset Picture Settings: Resetting the TV’s picture settings to factory defaults can eliminate any misconfigured settings that might be causing freezing. But it was annoying. When the pc is frozen i need to restart it manually by pressing the power button (keyboard does not work). Unplugging the adapter cause the video to play OK on the iPhone. I have reset the router, turned off my ps5 and cleared the cache on my ps5 but the video still stutters randomly and this mainly has been happening on Breaking Bad. However the issue immediately occurs again as soon as I try to fastforward or rewind the video. Sep 8, 2007 · TV: TV - HTPC Connection: HDMI After installing the newst RC2 plus SVN I came across the following bug: After a long time of watching TV, the picture suddenly freezes while the sound still continued. Any fixes? I watch Plex content using the Plex app on Amazon Fire TV (model 4K Max). Hitting rewind then play restarts it until next freeze. I got a new box today, same thing. Technician Just got a nee pc, looked and followed at recommended obs settings. This rev is required if you are connecting to a 4K streaming device. 10. After a couple of minutes it just shuts down. My internet speeds coming in are at 750mbps usually. When playing most TV shows, it’s flawless. Panasonic TX43MX650B 4 - . I have an xbox hooked up to the TV and it works perfectly fine. Have cleared app data & cache, reinstalled app, restarted modem etc. Technician's Assistant: What's the brand and model number of your TV? How old is it? Customer: it is a Samsung UN55KU650OF. This usually happens several times every half hour. I would have to restart my Firestick to fix the problem. The first week everything worked perfect. I've gone through the FAQ and I've done everything. However, one of the most essential components of any TV is its picture. Same problem model 3941x2 roku express 4k+ (BRAND NEW) serial X02200ARJ1TT (S0HAK41RJ1TT) software version 11. Anyone else have this? I assume I just have to wait and hope for an update to fix it though Dec 6, 2023 · Here are five common reasons why your TV screen may be freezing frequently, and quick and easy fixes to the same. One primary reason could be a failure in the TV’s backlight or display panel, meaning the device is still functioning, but the image isn’t being projected correctly. The sound continues fine. A common reason for a Roku screen freezing or cutting out is an unstable or weak Wi-Fi connection. Always have to reboot or turn TV on and off to continue to hear programs I'm watching, why? Technician's Assistant: I understand how frustrating it can be when your Roku TV picture freezes and the sound goes out. The "Vizio" logo will flash on and off, eventually after 5-10 minutes will come back on May 28, 2025 · Is your onn Roku TV keeps freezing during shows? Explore effective fixes and tips to get your TV back to smooth streaming in no time! Oct 10, 2023 · Why Does My TV Keep Freezing? Having your TV freeze up in the middle of your favorite show or movie can be extremely frustrating. this issue occurs on ALL of my Devices (My Laptop, TV & Smartphone) Mar 7, 2025 · Smart TV is Frozen? Find quick fixes here! Learn how to power cycle, update apps, and clear cache for smooth streaming today!. Is that a tivimate issue? Make sure the devices software is up to date. Weak Wi-Fi Signal Aug 7, 2023 · The reason why your Samsung TV keeps freezing is often either an internet connection or software configuration issue. Today we are going to talk about some easy fixes if you noticed that your TV keeps freezing or pixelating, or, what's even worse, these 2 things are happenin So I use tivimate for Iptv and I have noticed buffering or the picture freezing while the sound continues. Then I had a software update. It happens as often as once a minute or so. However, some other TV shows seem to have issues where the video will freeze, and audio will continue. Can you please tell me if this issue occurs with all the apps on your TV or just specific ones? Customer: all the apps. Cant move my mouse either and the only way out of it is hard restarting. tried all the suggested fixes - unplug tv's and fire sticks, reset modem. The first thing you want to do when you notice that your smart TV freezes, you want to restart your TV. However, the specific reason may vary depending on your TV service provider and the type of TV service you have. Dec 15, 2023 · I bought a Sony A80L TV a few weeks back. May 22, 2024 · Watching live tv the picture freezes but sound continues sound drops and picture continues both sound and picture stops happening on few channels Iv rebooted the hub Mar 25, 2021 · The size, sound, and overall quality of a TV are, of course, important. I have never had that issue before. Started getting a message when playing the Amazon Prime channel that my HDMI cable was bad. The tv will turn off and back on only to for the sound to freeze back up and turn back off. Please help Update - Samsung Television AppleTV App Picture Freezing, Sound Continues Hello, we've been having this problem for a while now. After the update, any streaming videos I play, be it Amazon Prime or YouTube occasionally the video will freeze while the audio keeps playing. This happened also while watching a time shifted show. When the freezing starts to happen, it is accompanied by a discoloring of the picture as well. My ROKU TV picture keeps freezing up and the sound keeps going out. Customer: Very frustrated. this only happens on this smart tv not my other Vizio. No problem for awhile after that and then it freezes again! Any suggestions! Thanks for your help! Apr 20, 2025 · Experiencing a frozen smart TV can be frustrating, especially when settling down for a movie night or catching up on a favorite show. Checked the cable and indeed it was an early version. i have a Apple TV 4K, bought it like 1. Issue still persists. It seems to be most frequent right after a channel change, but not at every channel change. uninstall and reinstall Youtube. 1. Stop Hulu freezing on my Sony Bravia XBR-49X800E Hulu video repeatedly freezes but sound continues. The video continues without any problems. May 10, 2025 · If your TV is freezing and the picture becomes pixelated, this usually means the TV signal was disrupted or is weak generally. . Any solution out there? Netflix, prime, Hulu all work fine. Jan 10, 2024 · Has your Samsung TV started freezing repeatedly? It’s frustrating when you’re in the middle of a show and the picture suddenly freezes. I had several recordings over the last 24 hours so I went back and checked them and my recordings were fine up until about 7:30 pm PT last evening. Mar 3, 2021 · I have a wired Tivo Stream 4K and since the latest update, I constantly get video freezing while the audio continues playing. The problem is that the television turns on… has a picture and sound, and then in about 30 seconds, the screen goes black but the sound continues. 5 months ago. In OBS the preview looks fine, and clicking the "Stop streaming" button, and then restarting the stream again fixes the When i try to play a video (any) the screen freezes on the first frame and the sound continues. I uninstalled and reinstalled the app wi Amazon Digital and Device Forum United KingdomLoading × Sorry to interrupt CSS Error Refresh Jun 29, 2016 · Alba LCD26ADVD Picture freeze but sound continues 06-29-2016, 04:56 AM Hi All, Just been passed this Alba TV/DVD combi to see if I can fix it for a family member. I have a solid 1 GB internet connection with a WiFi6e mesh router and I have no issues as far as Jan 30, 2024 · If your VLC video freezes but audio continues while playing videos on Windows, try updating VLC player, change video output method…. Although Roku is an excellent video streaming solution, some users report screen problems (freezing, cutting out, having sound but no picture, etc. Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, meaning a faulty tcon or main/control board, though there are many possible failure points. Apple TV is connected via Ethernet (Also tried over wifi). All TV shows are stored on the same drive, so I don’t believe the drive is an issue. Also tried different HDMI ports on my TV, same thing. The video randomly freezes but the audio keeps playing. Same thing has happened to me on my TiVo Stream 4K. It doesn't have to be a high bitrate movie either. It’s happening to my roommate on her device also so it’s not my iPad. Usually works flawlessly, but a few days ago I started having this exact issue. My 42 inch tv picture keeps freezing but audio continues. It's a LCD26ADVD. Been having this problem for months. However, one common problem users run into is that their screens will occasionally have errors or glitches for apparently no reason. While streaming from My iPhone using HDMI cable into the TV the content sound and picture is perfect for only 15 min. But sometimes, when I’m using the mouse to go forward or backward in the video (or if I click the “rewind/forward 10 seconds” button several times), after some lag time, the picture freezes but the sound continues. Those same shows do not freeze on my Chromecast with Google TV devices. happening more frequently. Video will then unfreeze and be out of sync with the audio, only to freeze again later on. Customer: My youtubetv freezes or glitches but my other apps appear to be fine. Frozen video frame continues to be displayed on the TV when video is paused or even when Netflix app is closed. Technician's Assistant: How long has this been an issue with your UN55KU650OF? What happened right before this? Customer: add XZA to the end of model number and it is version FA01. Obviously I have cheapskate version of Hulu that has ads. took batteries out of remote, thought the freeze button was causing the problem. a couple of times the picture has developed hazy green lines with picture shadow behind. The only way to fix it seems to be to exit and play again, but then it just freezes again after 20-30 seconds. Help. When watching YouTube tv on my FireStick on most shows the video will freeze for 3-5 seconds while audio continues. If we back out it just spins and says it cannot connect. I do not lose the 5 yr extended warranty I purchased with the tv. This happens towards the beginning of a movie. I also suggest contacting the YouTube TV support team, that way they can gather any more helpful information needed for the engineering team. When I try to skip ahead it buffers endlessly. Firmware is up to date. It freezes for about 30 seconds and then continues. After trying many things, the best work around I've found is to skip backwards a few minutes or so How to fix TV picture problems on your Sky Stream puck. Trying to rewind or fast forward to fix it doesn't work. After "rewinding" stream 30 or 60 seconds the video freezes again at the same point. Any help is greatly appreciated! That way if I kept the old one, and it goes down for good and they replace it. Is there something I can do to stop this? Technician's Assistant: Are all the audio cables at the back of your TV connected tightly to the right sockets? Nov 14, 2023 · Roku devices are incredibly user-friendly and deliver a diverse selection of entertaining channels. My guess is that this is Dec 5, 2006 · I noticed this evening that during live TV the picture would freeze but the audio would continue fine. Laptop and mobile youtube works fine. Jan 31, 2018 · My samsung isn't a curved tv but a 55 4K 3-d flat screen. Follow the troubleshooting steps for your device below to resolve the issue. Need to close the Apple TV app and restart, content continues right where it froze and continues for another 15 min then need to repeat the process as described Customer: My Vizio will lock up. In this comprehensive guide, I’ll walk you through all the reasons a Samsung TV freezes and show you exactly how to troubleshoot and fix those freezing problems for good. For the last 3 weeks recorded shows have been freezing (with the audio continuing). It happened 5 times during a two hour show that was recorded a month ago. Amazon Digital and Device Forum United StatesLoading × Sorry to interrupt CSS Error Refresh Our tv picture is frozen but we can hear audio. Jan 18, 2024 · Wondering why your Vizio TV freezes out of the blue? We're here to help you fix this issue with our step-by-step guide. If the issue continues, please send an in-app feedback report. While watching a show or movie on the AppleTV app through our Chromecast with Google TV, it will freeze while the sound continues. But going forward, if it is a problem with the new one, I would still like to hear what the solution would be. Oct 14, 2023 · Apple TV video freezing, audio continues Have an issue where my Apple TV video freezes for a few seconds but the audio continues just fine. Apr 7, 2025 · What should I do if my TV loses the picture but the sound works? If your TV has sound but no picture, this can indicate several potential issues. On a semi-regular (but unpredictable) basis, I'll be watching a movie and the video will either freeze or go black, but the audio will continue playing. All files do this. Mar 1, 2025 · Apple TV 4K freezes after just one minute but sound continues Hi guys, hope I can get some help here. Smart TVs, like all complex electronics, can encounter performance hiccups that manifest as screen freezes or unresponsiveness. If your TV is connected to the internet, follow these steps: Our tv will freeze the picture and sound will contrinue normal, why and how to fix it Playing games my pc would randomly freeze but the audio would still play (games: league of legends, albion online and once on minecraft). I can bring video back to life by hitting back button on remote and then re-starting what I was watching. Any ideas? That way if I kept the old one, and it goes down for good and they replace it.   Have checked wifi restarted box,  don't If the video freezes on one image but the sound continues when you watch a title, it typically points to information stored on your device that needs to be refreshed. Any ideas as to what the issue could be as this has only happened to me so far whilst streaming and this is a brand spanking new pc We would like to show you a description here but the site won’t allow us. Nov 25, 2020 · While watching recorded shows on my iPad, the picture freezes and the audio continues. 3. When it freezes every few seconds, the sound still works, and the picture resumes a couple/few seconds later where the sound portion of the show Dec 16, 2023 · Hi folks. It disrupts your entertainment experience and leaves you wondering why this keeps happening. YouTube on fire TV (not stick) freezes on one frame, but audio keeps playing. Rewinding or switching channels fixes the issue, but only temporarily, and sometimes for less than a minute. 16, every single time I pause a video, the current paused frame gets stuck/frozen whenever I unpause the video after a short while. It happens on all streaming apps. Video Freezes but audio continues to play… So I bought a new 4K Firestick the other day and when I stream or use IPTV the video will freeze but the audio continues to play like normal, I replaced my older firestick for this one and there wasn’t any issues with it like I’m having with the new one, I just wanted a newer model. Additionally, an outdated or incompatible video player or codec may cause this issue. Got a new HDMI, same thing. 24 timestamp: 2024-04-21:21:48Z ISSUE ID TT-161-121 app playback RokuJohnB Mar 2, 2024 · Apple tv + freezes every 15 min. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc). Started about 3months ago (prior to TVOS17) Here is what I’ve triedso far: Restart Restart router Software update Question - Picture freezes but sound continues. ODD. Jul 17, 2017 · I use a device to watch my programs that are streaming. Are you having problems with some (not all) videos freezing but the audio keeps playing? It only does it with some, and not all videos. Then the freezing started Customer: the video on cable is skipping and freezingthe audio continues though Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets? Jan 26, 2019 · The tv that I have is an LG 42LB5600-UZ, but that wasn’t one of the choices. If I back VLC freezes when resuming after pausing, audio continues as normal hi evereyone, i got a problem with VLC player, duh using 3. I have 1 video where it will freeze, but the audio would continue. Technician's Assistant: I'm sorry to hear that your Samsung smart TV is freezing. Getting frequent picture freeze for a few seconds. Video freezes but audio continues on Hulu during/after ad plays on CCWGTV As title says. May 22, 2023 · If you’re still experiencing Netflix keeps Freezing but Sound continues on your TV after trying the previous solutions, power cycling your router could help you establish a better internet connection and potentially solve the problem. I have a new Roku device and this problem is still happening in 2023 (almost 2024). Of course, it's really exciting, but I suffered my first disappointment when I watched a Bravia Core movie (Air Force One). Here's the fix May 19, 2019 · New Apple TV app Movies picture freezing but sound continues I watch most of my movies these days through my Apple TV HD using bought iTunes movies. I was able, in all cases, to reverse for a minute or so, start playback again and get through the scene. My Toshiba fire tv keeps freezing while I watching tv on Hulu & Netflix and I have to res – Learn about Toshiba - 50” Class – LED - 2160p – Smart - 4K UHD TV with HDR – Fire TV Edition with 3 Answers – Best Buy Oct 31, 2008 · It sounds like the same problem as the original poster of this thread - the sound carries on but the picture freezes and the machine becomes totally unresponsive. This happened to me previously due to a buggy firmware update that tooks months and several further updates to eventually resolve. Switch it off, leave it off for three to five minutes and then switch it back on. It's been happening intermittently for the past 3-4 weeks. Jan 23, 2022 · Have you ever settled in for a cozy night of binge-watching your favorite series, only to find yourself in the frustrating predicament of Netflix freezing while the sound keeps on playing? Apr 9, 2023 · If the UN40EH5300FXZA is on for awhile, the sound is frozen. That's quite a bug you can't fix. It's been fine but since updating to TV OS 12. Customer: My Samsung smart tv is freezing. I just got a 77A95L and with it, Bravia Core. In this article, we will explore the various reasons why your TV keeps freezing and provide potential solutions to help you fix this annoying problem. It streams the content over wi-fi from my media server (details below). Sep 16, 2024 · Streaming video freezes while audio continues. You cannot make it softer or louder. Device Apr 21, 2024 · Video freezes but sound continues. Then after about 10-15 seconds, the video would unfreeze & jump ahead to catchup to the audio. Now I can’t even turn it off Technician's Apr 27, 2022 · When playing a youtube video, the video will start with the video frozen but the audio is still playing, after about 3-4 seconds the video unfreezes and plays as normal. 3 on my Apple TV I have noticed a new issue. the sound continues, but the picture is froze and tv has to be unplugged to restart. picture freezes, sound continues. In which case the same problem happens, the video is frozen, but Audio is playing as it should. When playing a video, after a few minutes (sometimes seconds) my image freezes while the video's audio continues. May 28, 2019 · Apple TV video freezes but audio continues I have a relatively new Apple TV 4K that randomly has the video freeze while the audio continues while watching a movie using iTunes. This is after updating the app today. And randomly during streaming my screen will freeze but the ig sound and my music still continues. What do you do if your Sony TV picture won’t come on, is freezing, blinks, or is off-centered? If your Sony TV picture won’t come on, freezes up, blinks, or is off-centered try performing a factory reset, check for a loose ribbon strip within the Amazon Digital and Device Forum United StatesLoading × Sorry to interrupt CSS Error Refresh Nov 23, 2021 · Hello, My problem is that I downloaded a video from youtube via IDM (Internet Download Manager) and unlike all videos that i have downloaded from youtube that have no problems, this one's Video Playback freezes at the Minute 30:44 but the audio playback has no problems. The set powers on and picture seems fine but every now and again the picture freezes. Feb 16, 2018 · Every time I stream the picture freezes on my stream but the audio continues to play. epfxq tvmft rueu jtj uxnk fobp svt umtywwk vppqoh trsdw