Outlook 2016 delegate access not working This feature is only available to work or school accounts using Microsoft 365 or Exchange Online. One person gives delegate access to another person. Whether you are an Outlook novice or a seasoned user, these troubleshooting steps will help you regain control over delegate access, enhancing your email management experience. Delegate access allows one person to manage another’s emails, calendar, and other important tasks. Select OK. manager has added me as delegate and i have added his mailbox on my outlook folder it shows this message " |Cannot display the folder. By default, the delegate can read only your meeting requests and responses. To Assign a Delegate: 1. " The weird part is that it only appears with new shared mailboxes, not on old ones. We have completed the cross forest migration of user mailboxes but facing some issue on the delegated mailbox and shared mailbox. Looking for some guidance. (refer to the Make someone my delegate part) Example (give user01 delegate access to calendar and assign Editor permission): Oct 17, 2019 · If you receive the Delegates page error message but you don’t know what to do, you can read this post to get some methods to fix this issue. I get this message, "You do not have the permission to send the message on behalf of the specified user. It also appears when I edit the SMTP of an old shared mailbox. Jun 25, 2025 · Describes the issues that you may experience in Outlook because a mailbox property does not correctly reference a hidden message in the mailbox. 3. . However, the mailbox can be accessed if the mailbox is manually added to the Outlook profile or by using Outlook on the Web. The delegate isn’t granted permission to read other messages in your Inbox. She got the email that said she was an editor, but still only has reviewer permissions. We have updated to the newest version of Office and Teams, they have the teams plugin installed and everything is set to update. The accounts were added using Office 365’s Exchange administration portal, with full access permissions and Send On Behalf Of permissions. The delegation has been setup in EAC with Full Access. Jun 1, 2023 · we have initiated to have delegate access. User's may restrict a delegates permissions according to their supplementary needs. Since you've checked it in OWA and it's working fine there, as suggested in the article, you can now return to Outlook client and see if you are able to manage the delegates from the Outlook app. Hi guys, I have been running into the issue that people from different 365 tenants can't email on behalf of a shared mailbox. This issue may occur after the manager's or delegate's mailbox is moved to a new forest. May 19, 2010 · Assuming this is an Outlook issue and not an Exchange issue. They can see them on OWA. Provides a resolution. I have two mailboxes in Outlook: the primary one and the one I've been delegated Full Access (it is not a regular mailbox and not a shared mailbox). Thanks! Outlook shared calendar not syncing when delegate adds/update/deletes meeting Hello, I've ran into this issue where when delegate adds/create/delete meeting it doesn't reflect on the calendar owner's end. Emails are hosted in the Microsoft Office 365 (not on an on-premises Exchange Server). Corrupted Outlook Profile: If your Outlook profile is corrupted, you may encounter various issues, including the inability to access the delegates page. May 10, 2022 · Hi there, I am using Outlook 365 and have an issue with opening another mailbox using my profile on laptop and web. Aug 16, 2023 · Allow someone else to manage your mail and calendar In short, as an end user, if he would like to share his calendar to others for management purpose, he can add others as his delegates and assign permissions in Outlook. The failure in this process can stem from a variety of technical issues, ranging from user configuration errors to problems with the Microsoft Exchange server Jul 18, 2019 · I’ve set a delegate access on a mailbox for another user to monitor this delegated mailbox but it doesn’t sync automagically as I was expecting. Sep 8, 2022 · 3 91 October 25, 2017 Exchange Full Access Delegate feature not working Software & Applications discussion , microsoft-exchange , team-collaboration 2 327 October 12, 2016 Unable to Access Delegated Mailbox after Migrating to Exchange 2016 Software & Applications microsoft-exchange , team-collaboration , question 3 205 November 18, 2018 Mar 19, 2024 · How to fix the Office 365 mailbox delegation not working? Here you will find the best solution to resolve the Outlook delegate access not working issue in detail. Now we are unable to remove the three other accounts. Same at my end for testing. While this feature is essential for Private Appointments not showing for delegates on Outlook desktop app Hello everyone, for some reason, recently delegated users for a mailbox who used to be able to see private appointments are no longer able to see them on the desktop outlook app. 1. I checked the permission and it looked correct. After that, the delegate can send email on the other person's behalf. Click Account Settings, and then click Delegate Access. If you have the required permissions, you can access another user's mailbox using Outlook. How can we make this work? This often happens when you’ve been granted access via the Delegate Access May 19, 2025 · Server Issues: A problem with the Microsoft Exchange server can prevent Outlook from accessing the required data to display the Delegates Page. Feb 10, 2024 · According to the document below, this issue may occur after the delegate's mailbox is moved to a new forest. The CEO has several delegates to his calendar, some are editors, some are reviewers. Microsoft Outlook cannot access the specified folder location. Select the Classic Outlook tab and follow those steps instead. Oct 12, 2023 · Unlock the power of Outlook's Delegate Permissions. You can also grant the delegate additional permissions to read, create, or change items in your Outlook mailbox. Click Add. These permissions may be edited at any time. What's even Mar 30, 2022 · The next section of this article throws lights on relevant facts about delegate access and the cases when Office 365 delegation full access not working error appears. Oct 7, 2024 · Microsoft Exchange and Outlook allow you to grant another person, known as a delegate, permission to receive and respond to meeting requests or to send e-mail messages on your behalf. There are no entries in the “Open additional mailboxes” option in Outlook, and there also are no entries in the Jan 1, 2025 · Delegate access in Microsoft 365 allows users to manage another person’s mailbox, calendar, and tasks in Outlook. Jul 14, 2016 · Hello, I have a user who was added as a delegate to a few other user email accounts. Following are the steps for each person to take: First person: Give delegate access to another person Select File > Info > Account Settings > Delegate Oct 8, 2025 · A meeting created by a delegate with limited calendar access disappears and is unsent when a sensitivity label other than "Normal" is selected When a delegate has access to a manager's calendar but does not have permission to view private items, they are unable to create meetings with sensitivity labels other than "Normal". I have one editor who only has reviewer permissions. Click Account Settings button in the middle portion of the screen. I have been granted delegate rights to someone's email box however I am not able to open his mailbox after the account setting… Jan 4, 2023 · All other delegate features seem to be working normally and users can create Teams meetings, just not as delegates. This means you can control who receives meeting invitations and who doesn’t. Click Delegate Access to give others access to receive items and respond on your behalf. Jul 4, 2025 · Classic Outlook: Delegate Permissions Per User In Classic Outlook, you can set delegate permissions individually for each user. May 11, 2022 · "User 1" is trying to provide the delegate to "User 2". The delegate then adds the other person's mailbox to their own profile. So I’ve went to the Exchange EAC and navigated to the necessary mailboxes and went to mailbox delegation and under “Full Access” I’ve granted it for the necessary people Delegate access is when you give someone permission to access your mailbox or specific folders in your mailbox with the added ability of being able to create and respond to messages on your behalf. The user who have the delegated access in his Outlook need to refresh the delegated mailbox with the ‘Update this folder’ button for it to refresh. Mar 20, 2024 · Microsoft Office 2016 allows users to assign Delegates which allows another person access to certain content on the user's account and allows them to act on their behalf such as creating appointments or meetings in the calendar. Is this the Jan 24, 2025 · Hi, We are using Outlook 365 and delegate access doesn't seem to be behaving as we would expect. Nov 6, 2023 · Can the delegate edit the calendar？ I mean, is the Editor permission really working despite the lack of permission options displayed in Outlook? I finally got a hold of the user who should be updating the shared calendar, and they cannot edit the shared calendar, despite having Editor permissions in Exchange On-Prem. She double-checked the permissions and even set it to “Owner” level but I still can’t access it from Outlook on my computer. Jul 2, 2025 · Delegated mailbox access in Microsoft Outlook provides a critical functionality for organizations managing shared responsibilities, ensuring business continuity, and streamlining workflows. Mar 16, 2023 · I have a user running Office 365, with a delegate mailbox configured. The user would like to implement the DelegateWasteBasketStyle registry key/GPO, but it seems as if the only circumstances under which that's being respected is a clean install of… Describes an issue in which a mailbox can't map automatically in Office 365 hybrid environment. Click File on the ribbon. User A has delegation on the user B, full mailbox… Open Outlook (Outlook will automatically configure itself if you’ve never set up Outlook before). Example Scenario: Person A shares their… Oct 8, 2020 · Hi guys, The issue happens to both Outlook 2016 and Outlook 365. Jun 25, 2025 · Outlook can't correctly retrieve the delegate information from the local free/busy object in the mailbox. 2. This article provides an in-depth guide for technically proficient users on how to access and manage delegated mailboxes within the Outlook ecosystem. When I try to expand the folder list, I get another error; Cannot expand the folder. Discover how to customize access levels, from viewing to full editing rights, and streamline collaboration in your team. If Add doesn’t appear, an Sep 21, 2024 · Troubleshoot Exchange Hybrid cross-premises calendar issues and the solution for Exchange on-premises users cannot share calendar to Exchange Online. However, getting following error - "the delegate page is not available cannot access outlook folder" We have How to Steps Make Someone My Delegate Outlook 2016 A delegate automatically receives Send on Behalf permissions. The… Similar to having an assistant that helps you manage your incoming paper mail, another person, known as a delegate, can receive and respond to email messages and meeting requests and responses on your behalf. What's the difference between edit permissions and delegate permissions? Mar 14, 2018 · general-saas-cloud-computing , microsoft-office-365 , question 13 525 November 15, 2022 Outlook 365 Sync Issues Software & Applications general-saas-cloud-computing , microsoft-office-365 , question 7 671 February 22, 2019 Delegate access not being synced in Outlook 2016 Software & Applications microsoft-exchange , team-collaboration , question Similar to having an assistant that helps you manage your incoming paper mail, another person, known as a delegate, can receive and respond to email messages and meeting requests and responses on your behalf. We will cover the necessary steps, explore various Oct 12, 2016 · Hi guys, I’m running Exchange 2013 on Windows Server 2012 R2, all of the clients are running Outlook 2016 with Windows 10 as the OS. I did the delegation myself a couple of times. Note: If the steps under this New Outlook tab don't work, you may not be using new Outlook yet. You can also grant additional permissions that allow your delegate to read, create, or have full control over items Jun 25, 2025 · In Outlook: Select File > Account Settings > Delegate Access Double-click the username of the delegate or select Add to add a new delegate. 3 Delegates are modifying two exec calendars. In new Outlook you can grant anyone within your organization editor or delegate access to your calendar. I have users that are requesting that others have full access to their mailboxes. In the Delegate Permissions dialog box, select the Delegate can see my private items check box. Click the File tab. One strange thing is that when I look at the summary tab on Mar 13, 2021 · Hello folks, We have a strange issue here in outlook client 2016. When we give someone Delegate access, 'Delegate and send me a copy' access to a calendar it still allows the main user to respond to the meeting, but the… Jan 2, 2025 · An object cannot be found. Nov 1, 2025 · Outlook delegate access not working refers to the issue where a user is unable to grant or utilize delegate access in Microsoft Outlook. Select Jun 25, 2025 · When you assign full mailbox access to a specific set of mailboxes through a security group, the members of the assigned group don't see the mailbox get automapped to their Outlook profile. o00qm nuph uqtdna fwl bmmw4k gs hrwwn iaihv ddvm sw1qk9i1y